Case Study: Law Firm

Free Analysis

 
Category: Case Study
Vertical: Law
Est. Read Time: 3 min
How we did it.

Solving search result problems for a law firm

Bad reviews, cases gone awry, and the vicissitudes of public opinion conspire to discolor the image of attorneys and law practices.

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Months to Improve

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Percent client increase

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Million additional earnings

A perfect record and a measure of luck rewards some. Even still, our client was a well-known regional attorney representing accident victims. It was nearly impossible to see one of his billboards within 50 miles of the city he operated within.

A negative blog post plagued him. Our objective was to suppress or remove it.

A combination of new content development, search engine marketing, crowdsourced search experimentation, and review management all acted as "plan b" to the primary objective: remove the negative blog post. 

Plan A: Removing the negative blog post

The ownership of the blog was hidden. Nevertheless, we traced the ownership of the offending blog to a Northern California IP address by placing a tracking pixel in an email we sent. But there was no response. Had the owner of the blog responded we would have requested removal or change of the blog post. Since the owner of the blog refused on multiple occassions to respond we came to the conclusion they didn't want to take advantage of the opportunity we offered. Hence: plan b. 

 

 

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Reputation services for law firms

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Plan B: Suppressing the negative

The negative blog post existed in the second position on page one of a branded search for our client. When someone typed his law firms' name into search results they were greeted with the bad blog post. 

Our clients search results included Avvo.com, HG, BBB, LinkedIn, his main site and others. All but his main site were below the negative blog post. This mean the negative was "above the fold" and visible to all who searched him. Our objective was to help the positive search results overwhelm the negative.

Building law firm reputation

A combination content plan, outreach, and search engine marketing program worked to promote existing affirmative web page content. Search results began to change after 90 days. The negative blog post moved first one, tehn two positions. Eventually it moved to the bottom of page one, hung there for two months, then moved to page two where it was seen infrequently. 

 

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