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See how Reputation X can help you: 1-800-889-4812

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Business Reputation Management Online

Imagine for a moment two companies, both of which sell the same thing. Both have brick-and-mortar storefronts in high-traffic areas. Both engage with their customers and leave people with positive experiences. And yet, one is failing while the other one is thriving. Can you guess why?

In today’s competitive market, it’s not enough to run a business based on good products or services and good face-to-face relations with customers. Consumers are increasingly turning to the Internet over their friends and family for recommendations about where to give their business, and according to a 2016 consumer review study, 84% of consumers consider online reviews to be as trustworthy as personal recommendations.

Download the reputation management guide

Stop Losing Opportunities, Start Improving SalesA business doesn’t just have to be good at what they do—they have to be able to portray their success online.

At ReputationX, we understand the immense power of a positive online presence. We work hard for our clients to improve awareness of their brand and build them a good online reputation, thereby increasing trustworthiness and revenue.

At their core, all online reputation management (ORM) campaigns follow two basic truths:

1. Your company loses prospects with every bad search result.

2. The creation and promotion of positive search results can reverse the damages of negative results.

Better Reviews, Better Press, Better Customers

Before doing business, most people check you out online. When they see something negative they move on to your competitors. 90% of consumers will read less than 10 reviews before making a decision about whether to use a business’s services or not, meaning you can’t afford for the negative to outweigh the positive.

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Your business wants qualified prospects. We can help you get them by designing and developing online content and promotion plans that improve search results and drive business.Our services get you mentioned in a positive light while driving negatives away and improving online reviews. Unhappy customers are more likely to write reviews than happy customers, which is why our ORM services offer comprehensive strategies for bringing the positives to the forefront of search listings.

The Importance of a Good Website

Let’s return to the two fictional businesses we discussed in the introduction. It’s safe to figure that the one that is thriving has a better website than the one that is failing. What makes a better website?

  • Pleasing interface. You can’t judge a book by it’s cover, but you can definitely judge a website that way.
  • Optimized performance. Page size (not too big), page requests (not too many), and page speed (better be fast) all play in to your website’s overall rating.
  • Mobile performance. Google says that more searches take place on mobile devices than computers. Your site needs to operate both responsively and visually on a cell phone.
  • SEO. Page titles, meta-descriptions, headings, and a sitemap… if you’re missing these, you’re missing out on the top of search listings.

Curious where your site stands? Check out Website Grader for an overview.

Know How Your Company Appears Online

The conversation happening online about your business happens mainly through search results and social media. We use both automated and manual means to find out about what's being said about you so that actions can be taken when needed. We check results by hand to ensure your online reputation score is accurate. Our business ORM services often catch negatives before they even show up in search results, helping you more efficiently handle your online image.

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Search Engines are Global, but People are Local

Reputation X’s programs can be targeted to specific locations around the world. In-country translation services and local SEO work hand-in-hand, and our international ORM services help businesses manage their brand online, no matter the market.

Interested in learning more about what we can offer your business? Use the form above on this page to contact us. We'll carefully examine your online presence and provide you with an analysis for free, just contact us or schedule your consultation now
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See how Reputation X can help you: 1-800-889-4812