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Correct What AI Gets Wrong About You. AI Misinformation Correction.

When ChatGPT, Gemini, or Perplexity states something false about you or your company, the fix is not to argue with the AI — it is to correct the sources the AI reads. We find them, fix them, and re-test until the answer changes.

The short answer

False AI claims can usually be corrected — but not by editing the AI. ChatGPT, Gemini, Perplexity, and Google's AI Overviews build answers from sources they retrieve: Wikipedia, Wikidata, news coverage, and high-authority web pages. Correct and outweigh those sources, and the answers change — typically within two to eight weeks.

SOURCE-LEVEL

Source-Level Correction, Measured Across Six AI Systems

We do not guess at what AI says about you. We run a standardized prompt set across ChatGPT, Gemini, Perplexity, Claude, Copilot, and Google AI Overviews, capture the answers verbatim, and trace every false claim back to the source that produced it. Then we fix the source and re-test until the answer changes.

★★★★★ Google
A+ BBB
★★★★★ Trustpilot
★★★★★ Glassdoor
★★★★★ Clutch

Why AI Misinformation Is Different

A false AI answer behaves nothing like a bad search result. It is harder to see, harder to argue with, and it spreads across platforms at once.

Stated as Fact

A search result is a link you can evaluate. An AI answer is a confident assertion with nothing to click and no source to argue with. The user simply believes it.

It Spreads Across Platforms

Most AI systems draw on the same small set of authoritative sources. One bad page can produce the same false claim in ChatGPT, Gemini, and Perplexity simultaneously.

It Reaches People Who Never Visit

Prospects, investors, journalists, and candidates increasingly ask AI first. They may form a view of you without ever loading your website.

It Is Invisible Unless You Test

There is no notification when an AI system starts describing you incorrectly. You only find out if someone tells you — or if you deliberately check.

The Four Kinds of AI Misinformation

Each type has a different cause and a different fix. The audit tells us which one you are dealing with.

Type What it looks like Usual source
Fabrication A lawsuit, fine, or controversy that never happened Model hallucination, or a single low-quality page
Conflation Your record merged with a different person or company of the same name Ambiguous entity data; no Wikidata or Knowledge Panel disambiguation
Staleness Former role, closed business, prior ownership, resolved litigation Outdated Wikipedia, news, or directory pages still being retrieved
Distortion A real event described with the wrong scale, cause, or outcome One-sided coverage with no authoritative counterweight

How AI Misinformation Happens — and What Can Actually Be Fixed

Modern AI systems answer questions in two different ways, and the difference decides how quickly a false claim can be corrected. Retrieval-based answers — Google AI Overviews, Perplexity, and ChatGPT when it searches — fetch live web pages and summarize them. Closed-book answers come from what the model absorbed during training, months or years earlier.

That distinction matters enormously. Correcting a retrieved source can change an answer within weeks. A claim baked into training data may persist until the model is retrained, no matter how thoroughly the original source is fixed. Any vendor who promises to delete a fact from an AI model is describing something that does not exist.

What We Can Change

We can correct and outweigh the sources AI systems retrieve: Wikipedia articles and Wikidata entries, Knowledge Panel data, news and directory listings, and the authoritative pages that models trust most. Where a platform offers a reporting pathway for false output, we use it. Where no source exists to cite, we build one — accurate, structured, and easy for a model to parse.

What We Cannot Change

We cannot edit a model, and no vendor can. We cannot guarantee specific wording, because outputs vary by session, model version, and phrasing. Claims absorbed during training can persist until retraining even after the sources are corrected. And we will not remove true information — if the claim is accurate but unflattering, that is a suppression conversation, and we will tell you so before you sign.

6 AI Systems Tested
2–8wk Typical Time to First Change
20+ Years Reputation Experience
90d Re-Test and Verification Window

AI Correction Service Levels

Start by finding out what AI actually says. Escalate to correction and monitoring from there.

Audit

AI Fact Audit

Find out exactly what AI systems claim about you.

  • Standardized prompt set across 6 AI systems
  • Verbatim answers captured and documented
  • Every false claim traced to its source
  • Findings report and source map
Best for: Anyone who suspects AI is getting their story wrong but has no evidence yet.
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Monitor

Ongoing AI Monitoring

Catch new false claims before they spread.

  • Everything in Source Correction
  • Continuous prompt monitoring
  • Alerts when new false claims appear
  • Quarterly re-correction
  • Source-health maintenance
Best for: Executives and brands where an inaccurate AI answer carries real commercial cost.
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Our Correction Process

Measure first, trace second, fix third, verify fourth. No step is skipped.

01

Prompt Audit

We run a standardized prompt set across ChatGPT, Gemini, Perplexity, Claude, Copilot, and Google AI Overviews, capturing every answer verbatim along with the sources each one cites.

02

Source Tracing

We identify which retrievable sources are producing each false claim — and which claims have no traceable source, which tells us they are hallucinated rather than retrieved.

03

Correction and Counterweight

We fix what is fixable at the source, and where nothing accurate exists for a model to cite, we build authoritative, well-structured content that outweighs the bad source.

04

Re-Test and Monitor

We re-run the same prompt set at 30, 60, and 90 days and show you before-and-after transcripts, so you can see exactly which claims cleared and which persist.

What Is Included

Everything needed to establish what AI says about you, change it, and prove the change.

Six-System Baseline

Verbatim answers from ChatGPT, Gemini, Perplexity, Claude, Copilot, and Google AI Overviews, captured and dated.

Source Map

Every false claim traced to the page, entry, or article that produced it — or flagged as unsourced hallucination.

Wikipedia and Wikidata

Assessment of both, with correction where Wikipedia policy permits it. The most-cited sources in AI answers.

Entity-Graph Review

Knowledge Panel and entity data checked for the conflation errors that merge you with someone else.

Structured Data

Schema.org markup implemented so AI systems parse your facts correctly rather than inferring them.

30/60/90 Re-Test

Before-and-after transcripts at each interval, showing which claims cleared and which need further work.

Client Results

Two decades of correcting the record — now across AI systems as well as search.

★★★★★

“You will be glad to have Reputation X as a strategic partner. Their team is responsive, knowledgeable, and genuinely invested in results.”

Rosemary Plorin President, Lovell Communications
★★★★★

“There is no doubt in my mind that Reputation X is the number one company for online reputation management.”

Senior Executive Merrill Lynch

AI Misinformation FAQs

Find out what AI is saying about you.

We will run your name or brand across six AI systems and show you the answers verbatim — including anything that is wrong, and where it came from.

Request an AI Fact Audit
1-800-889-4812 | info@reputationx.com