Kent Campbell

Managing Director, Reputation X

Kent Campbell is Managing Director at Reputation X and a longtime digital strategist specializing in online reputation management, search visibility, Wikipedia-related research, and brand perception online.

  • Managing Director, Reputation X
  • 20+ years in digital strategy and online visibility
  • Expert witness in online reputation matters
Kent Campbell

Biography

Kent Campbell is Managing Director at Reputation X and a digital strategist focused on online reputation management, search visibility, and the way information influences public perception online. He has spent more than two decades working across digital marketing, user experience, content strategy, and online brand development, with a particular emphasis on helping organizations and individuals understand and improve how they are represented in search results and across the web. He is the author of more than 300 articles on Wikipedia editing and online reputation management.

At Reputation X, Campbell leads a global team working across reputation management, corporate reputation marketing, online brand building, technical public relations, review management, web development, and marketing automation integration. His work includes helping organizations improve online visibility through SEO, content strategy, public relations, review management, social media marketing, and negotiation. His experience also includes projects involving defamation solutions, online review improvement, Google Knowledge Panel enhancement, search engine marketing, and Wikipedia editing.

Earlier in his career, Campbell was part of the founding leadership behind one of the companies that merged to form Rare Medium, a NASDAQ-listed digital firm. In that role, he led international user experience teams including information architects, behavior researchers, interface designers, and software developers, and helped build web-based platforms for Fortune 2000 companies.

Before Rare Medium, Campbell founded and led Evit Caretni Interactive, a 30-person web development company with offices in Santa Monica, California and Mumbai, India. That firm developed online shopping systems and digital platforms during the early growth of the commercial web.

Across his career, Campbell has developed expertise in reputation management, corporate reputation marketing, online brand building, technical public relations, review management, SEO, content marketing, social media marketing, Google Knowledge Panel improvement, SEM, and Wikipedia editing. His perspective combines early internet-era product and UX experience with later specialization in search visibility and digital reputation strategy.

Campbell has also contributed to public discussion around online information systems. In 2023, he appeared on the Brookings Institution TechTank podcast, “How Wikipedia works,” where he discussed Wikipedia’s editorial systems, references, talk pages, and historical editing patterns in the context of information quality and online knowledge production.

Areas of Expertise

Online Reputation Management Corporate Reputation Strategy AI Search Engine Optimization Wikipedia Editing Reputation Marketing Digital Public Relations Online Brand Building Search Visibility Google Knowledge Panels Reputation Risk and Defamation Response

Professional Experience

Managing Director

2010–Present

Reputation X

Leads a global team in reputation management, corporate reputation marketing, online brand building, technical public relations, review management, web development, and marketing automation integration.

Vice President, Corporate Marketing

2001–2010

Internet Reputation Management

Designed and implemented corporate reputation marketing strategies for companies and executives.

Founder / Vice President, User Experience

Rare Medium (NASDAQ)

Led international UX teams and helped build web-based platforms for Fortune 2000 companies.

Founder / President

Evit Caretni Interactive

Founded and led a 30-person web development firm with offices in Santa Monica and Mumbai.

Media & Public Commentary

Brookings Institution TechTank Podcast: How Wikipedia works March 27, 2023

Expert Witness Experience

Kent Campbell has served as an expert witness in matters involving online reputation, internet visibility, and related digital issues, including:

Education

BA, Interactive Design

Art Center College of Design

Community Leadership

Campbell has held leadership roles in Rotary, including Past President of Rotary Club of Ventura South and President of Rotary Club of Mill Valley. He is a frequent speaker on media manipulation and fake news. His charitable efforts have included polio eradication work in Nigeria, diabetes prevention initiatives in Cameroon, water access work in the Philippines, and fundraising to support greenhouse construction for Quechua-speaking families in the Andes.

Articles by Kent Campbell

Improve

Social Proof: How It Applies to Marketing

Nowadays, bringing new users to your website isn’t enough. If they leave before performing some desired action, your efforts are wasted. If your website isn’t converting visitors into customers, it’s not doing its job. One of the ways to increase trust and conversions is social proof. Social proof is when people emulate the actions of […]

Kent Campbell Kent Campbell · · 7 min read
Repair

Social Capital and Reputation – An Exploration

Understanding Social Capital Social capital is the set of shared values, resources, and relationships that enable individuals and groups to work together towards a common purpose. It encompasses the potential ability to obtain resources, favors, or information through personal connections. Think of social capital as the currency of trust and reciprocity that exists within social […]

Kent Campbell Kent Campbell · · 8 min read
Repair

Generative Engine Optimization (GEO) and Reputation

The main tactic setting GEO apart from traditional SEO is that with GEO, key activities focus more on citation optimization, quotations, and statistics. In our own studies, locating and editing source information, when possible, is also helpful. Meanwhile, with SEO, optimization normally occurs through link building and on-page optimization. Key Insight: We find that including […]

Kent Campbell Kent Campbell · · 6 min read
Improve

The Small Business Owner’s Complete Guide to Responding to Negative Reviews

Introduction The latest research tells a compelling story. Yes, 67% of consumers are initially swayed away from purchases by negative reviews, but here’s the game-changer: 85% of consumers also pay close attention to how businesses respond to those reviews. When you respond authentically and professionally, you’re not just addressing one unhappy customer – you’re demonstrating […]

Kent Campbell Kent Campbell · · 5 min read
Improve

Running An Online Reputation Audit for Your Brand

A reputation audit is essential to understand how stakeholders see a company when researching it online. Buyers do more business with companies with a positive brand image, with 64% of buyers willing to pay a premium for brands they feel connected to. Conducting a timely reputation audit is essential to ensure your brand remains in […]

Kent Campbell Kent Campbell · · 1 min read
Improve

Link Building for SEO Reputation Campaigns Explained

Understanding the importance of links for SEO reputation management is crucial for achieving high search engine rankings for positive online content you want to promote. Links are the backbone of Google SEO, connecting web pages and guiding users from one site to another. But beyond their navigational function, links play a significant role in search […]

Kent Campbell Kent Campbell · · 1 min read
Improve

How to Access and Use Results About You: Step By Step With Pictures

Results About You is a free tool provided by Google that allows you to manage and control the information about yourself that appears in Google Search results. You cannot use Results About You to completely remove yourself from Google search. But you can use it to remove certain kinds of information.

Kent Campbell Kent Campbell · · 1 min read
Repair

Planning Content for a Reputation Campaign

Reputation management is the ongoing process of influencing and shaping the public perception of an individual, company, or brand. It involves monitoring how people perceive you or your organization and taking steps to improve and maintain a positive reputation. Online reputation management is primarily accomplished with strategic content development, publishing, and promotion. This article explains […]

Kent Campbell Kent Campbell · · 1 min read
Repair

Guide to Reputational Risk Management

Reputational risk stands as a paramount concern for businesses today. It can significantly impact financial performance, stakeholder trust, and long-term success. This comprehensive guide will walk you through the process of reputational risk management, drawing on industry best practices, expert opinions, and real-world examples. Table of Contents 1. Understanding Reputational Risk Reputational risk refers to […]

Kent Campbell Kent Campbell · · 5 min read

External Profiles

Editorial Disclosure

Kent Campbell writes about online reputation management, search visibility, Wikipedia-related topics, review systems, and digital brand perception. Articles reflect professional expertise and are reviewed for accuracy before publication.

This profile was last updated March 2026.

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