Tag
Review Management
24 articles
Why Just 1 Negative Review Needs 12 to Counteract to Counter Its Negative Reputation
Have you ever bought anything online without looking for customer reviews first? If you’re like most adults in the U.S., your answer should be a straight “No!”. Studies suggest that 72% of online consumers read between two and 10 customer reviews and testimonials before actually making a purchase. Having no online reviews about your company is not […]
Basics: How to Fix a Broken Online Reputation
You Google your company and BAM! Everything changes. How is this affecting prospects? Are sales down? Will this ever go away? Of all the categories involved in managing online reputation, reputation repair is the one most fraught with confusion and a lot of stress. It happened suddenly, but it can take a long time to […]
Restaurant Reputation Management: the Challenges Franchises Face
Fast food restaurants occupy a special place in the dining ecosystem – at least when there isn’t a pandemic happening. Restaurants get blamed if a waitress is having a bad day and lets some of her mood slip in front of guests. Problems come either at the regional level as in the case of Chipotles […]
Steps to Remove PissedConsumer.com Reviews
PissedConsumer offers a place for, well, pissed consumers to vent about supposedly sketchy businesses. But how to remove PissedConsumer.com posts is the question on most people’s minds.
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