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Removing Online Defamation – Slander – Libel

Understanding these 5 areas of law could be the difference between a damaged reputation and reclaiming control of your online presence.

Web reputations are fragile things. Sometimes it's necessary to leverage various legal strategies to support or attack a particular position. These five areas of the law may help your web reputation campaign.

Individuals, business owners, and professionals dealing with damaging online content who need to understand their legal options.
  • The First Amendment protects most online speech unless a specific legal exception clearly applies.
  • Section 230 of the CDA shields platforms like Google and Yelp from liability for third-party content.
  • Section 230 is under political pressure from both parties and may face significant changes.
  • The DMCA offers a separate legal avenue to request removal of certain online content.
  • Defamation, libel, slander, and false light are distinct legal concepts with different standards of proof.
TL;DR

Removing online defamation requires understanding the legal landscape that governs what can and cannot be taken down. Five key areas of law — including the First Amendment, Section 230 of the CDA, and the DMCA — shape what options are available to those harmed by false or damaging content. Knowing how these laws interact helps individuals and businesses build a more effective online reputation defense strategy.

1

Freedom of Speech / The First Amendment to the Constitution

The First Amendment is probably the most widely invoked legal concept in America, stating that 'Congress shall make no law abridging the freedom of speech, or of the press.' It applies to the actions of state and local governments as well as the federal government. It's helpful to look at it as a backstop that governs how far courts and governments can go in limiting speech, whether online or in other media. If you can't make a convincing case that a nuance, limitation, or exception applies to something posted about you online, whoever posted it is probably on firm legal ground.

2

The Communications Decency Act of 1996 (CDA)

The CDA was originally drafted to restrict the distribution of Internet pornography, but one critically important part remains: Section 230. Section 230 states that no provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider. This means ISPs, Google, Yelp, and social media sites like Facebook are all largely immune from legal claims related to third-party content. There is currently much debate about strengthening or weakening Section 230, and its most extreme interpretations are being tested in courts.

3

Digital Millennium Copyright Act (DMCA)

Passed in 1998, the DMCA extended globally accepted copyright protection protocols into the digital world, protecting content creators from having their material stolen and republished without attribution. Like Section 230, the DMCA limits the liability of ISPs and publishers that aggregate third-party content, so lawsuits against such entities aren't always straightforward. If your original work has been reprinted without permission, you can expedite its removal with a DMCA takedown notice, circumventing the courts entirely. If your work has been used in a defamatory fashion, you may also be able to use the DMCA to have Google remove the content from their system.

4

Different types of defamation, false light, slander, and libel

Defamation is a false statement made by a third party, often for the purpose of undercutting the subject's reputation, with 'slander' and 'libel' describing verbal and written forms respectively. For non-public figures, defamation exists if a statement can be proven harmful to the individual's reputation, regardless of malicious intent, while public figures must prove actual malice. 'False light' is a related concept describing a statement that, while not technically false, is intentionally misleading and negative, and is only valid in some jurisdictions. If someone posts something untrue or misleading in a damaging way about you online, you may be able to sue them.

5

Laws and precedents pertaining to the removal of negative online content

There is a wide scope of laws and court decisions concerning the posting and removal of negative reviews, images, and other content online. Some states like California, Utah, Oregon, and Georgia have moved to restrict the distribution of mug shots and booking photos, and California has passed a law compelling website owners to provide an 'eraser button' for minors who wish to remove embarrassing self-posted content. The European Union introduced the 'right to be forgotten,' representing a major change to digital laws regarding the removal of personal information online. These laws vary significantly by jurisdiction and offer varying degrees of protection for individuals seeking to manage their online reputations.

Frequently Asked Questions

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